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The Technical Manager is first and foremost a coach and guide for the software and QA engineers organized in scrum teams across multiple product lines. S/He is responsible for developing a team who works on highly available, scalable, high-performing, enterprise-class, global software products.
This role requires an individual with a successful history of context switching between delivery focus, team management, and overall leadership (technical, people, change, and process). The Technical manager spearheads QA and engineering best practices and evolving standards to foster excellence and consistency. S/He provides technical mentorship at the program level to influence strategic technology initiatives while partnering with product leaders, program managers, and software architects.
S/He must have a strong history and passion for code quality through unit testing coverage, continuous integration, code/design reviews, static and dynamic code analysis, technical debt prevention, and information security vulnerability studies/remediation and must be passionate about driving change and innovation.
This role requires strong conceptional thinking to break down complex situations and identify patterns. S/He must derive short-term and long-term strategic solutions around team function, training opportunities, technical improvements, process improvements, and engineering and QA best practices.